The people at Sound Point are good, competent, caring people. However, for the SECOND TIME during the warranty period my right aid is being sent back to the factory. My wife!s ( same purchase date, brand, make and model as mine ) is also being sent back for similar reasons. The Sound Point people "get" why we are disappointed in this performance; time will tell if they ( are able to ) do anything significant about it.WR j, on Google
Dennis helped me out tremendously fixed my hearing aid and took care of the other one appreciate his hard work and dedication to the business of helping people hear.THOMAS YOUNGHANS, on Google
