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"comment": "Thank you, Sandy! We're glad to hear you found the audiologist knowledgeable. Your feedback is greatly appreciated!",
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"comment": "Thank you, Barbara! We're glad to hear that Mark provided you with the knowledge and support you needed for your hearing aids. Your feedback is truly appreciated!",
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"comment": "Thank you, Larry! We're glad to hear you had an excellent experience and that the adjustments made by the audiologist are working well for you. Your satisfaction means a lot to us!",
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"comment": "Thank you, Dean, for your kind words! We're glad to hear that Sean provided you with such an informative experience. Your feedback means a lot to us!",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you, Hassan, for your kind words; we're glad to hear you had a positive experience!",
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"comment": "Thank you, Mark, for your kind words! We're glad to hear you found our team friendly and efficient. Your satisfaction is our priority, and we appreciate your feedback!",
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"comment": "Never had better results could not be happier\nThank you",
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"comment": "Thank you for your 5-Star review, Sue Freese!",
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"comment": "Review went OK...missed not seeing Katherine Young. Her replacement that day asked if I needed batteries, I said yes, but he forgot to get me some before I left.",
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"comment": "Thank you Nancy!",
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"comment": "Thank you Chad!",
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"comment": "Thank you for your kind words. We are very happy we were able to help you.",
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"comment": "Thank you Barb!",
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"comment": "I have always had a great experience when I go to have an annual ck'd up. Katherine does listen to what my needs are and always help solve any problems. I am wearing my hearing aids more and love. Being able to hear sounds I never heard before. What a wonderful experience.",
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"comment": "Thank you Alan!",
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"comment": "I am a long time customer -all with Kathy. If I didn't know better I would say she has a customer service chip implanted in her. She is is extremely knowledgeable and professional, who listens to her patients' needs. All in all I can recommend Kathy specifically and SoundPoint as well.\nShe has met my needs and helped me a great deal.",
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"reviewReply": {
"comment": ":) Thank you Harvey!",
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"comment": "I Have always been treated with respect by a knowledgeable Katherine Young. This review gives Five stars. Harvey Johnson",
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"reviewReply": {
"comment": "Thank you Joy!",
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"comment": "Kathy is the Best! Always willing to listen and work with me.",
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"displayName": "George Martin"
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"reviewReply": {
"comment": ":) Thank you George! This was wonderful!",
"updateTime": "2016-03-18T13:41:27.684341Z"
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"comment": "Having a professional audiologist like Kathy makes all the difference to me for my ears. She's a real professional and offers great service.",
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"displayName": "Eva Lancello"
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"reviewReply": {
"comment": "Thank you Eva!",
"updateTime": "2016-09-13T14:48:04.565Z"
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"comment": "Everyone is happy and friendly. Kathy is perfect audiologist so knowledgeable and easy to talk too. She is the best I have gone to.",
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"comment": "Awww this just warms my heart today :) Thank you!",
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"comment": "I love SoundPoint Burnsville, referred to me seven years ago by my then audiologist who was leaving the business and I've never been disappointed. Kathy is thorough, knowledgeable, efficient and helpful.",
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"reviewReply": {
"comment": "Thank you Mike! Very nice of you to leave me a review :)",
"updateTime": "2016-02-25T17:13:52.404827Z"
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"comment": "Very personal with excellent technology and understanding of the industry",
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"displayName": "Ely Canoe"
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"comment": "Thank you Ely! I really appreciate this :)",
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"comment": "I have been using hearing aids from Soundpoint since 2010. Glad I have them. Kathy and her staff have always spent time listening to my concerns and suggested ways to improve use of my aids. I recommend other people to her, because of helpfulness and follow up services.",
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"displayName": "Nancy Soth"
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"comment": "Hi Nancy! Thank you for your wonderful feedback and review. I very much appreciate it!",
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"comment": "I have had three good experiences at Soundpoint. The first testing with with Renata, who was substituting at that time for Kathy. She was excellent and careful. The second was with Kathy, who is very careful in explanations and helping me learn everything I needed to know to wear the new hearing aids. She is also good at knowing the client, for example, she knew that perhaps given my age I might have difficulty using an extra device on the hearing aid in the beginning. I was also extremely late for the appointment and was most embarrassed, but Kathy was kind about this error. She is just a delightful, understanding person, as well as a person I will continue to trust as I go back. On my return, Kathy was once again kind, friendly, helpful, just a good person to sit across from and tell her everything.",
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"displayName": "Cort Fergusson"
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"reviewReply": {
"comment": "Hi Cort! Thank you for your awesome review. We appreciate it!",
"updateTime": "2016-01-22T17:35:21.707833Z"
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"comment": "I am very impressed with SoundPoint Audiology - Burnsville. Katherine Young is an expert with Starkey products and was very helpful getting me fitted with my new Halo hearing aids. I am confident any issues that come up in the future will be taken care of completely.",
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"displayName": "Phil Bemis"
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"comment": "Awesome Phil, thank you!",
"updateTime": "2016-01-18T13:33:50.215524Z"
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"comment": "Very informative and pleasant visit. Easy to understand and would recommend Burnsville Soundpoint to anyone with a hearing problem.",
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"displayName": "LeRoy Campen"
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"comment": "LeRoy, thank you for your awesome words!",
"updateTime": "2016-01-12T20:47:00.217461Z"
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"comment": "They are most helpful and nice to service your needs after the purchase. They set the bar high for customer care.",
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"comment": "James, thank you very much for your review. Happy holidays!",
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"comment": "She did well there for me.",
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"displayName": "Evelyn Hardy"
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"reviewReply": {
"comment": "Evelyn thank you for taking time to leave us a review. We appreciate it! We will continue to work on that buzzing.",
"updateTime": "2015-12-15T19:46:21.242987Z"
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"comment": "Kathryn is very helpful and interesting. I do wish I could hear better on the phone when I am wearing my hearing aids. There is always some buzzing or background noise.",
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"comment": "I just came from an appointment with Katherine Young and was very impressed with the thorough exam and testing. I felt that I received an honest evaluation and explanation to my hearing situation. I would recommend Soundpoint Burnsville highly and will go back in the future for follow up. Thanks",
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]
The audiologist was very knowledgeable.
Sandy Hilden, on GoogleExcellent service, couldn’t ask for anything more!!
Gary Welp, on GoogleThey did a good job
Don Lamberger, on GoogleGood folks to deal with. Friendly front office person (Lindsey) and very capable technician (Mark).
Greg Kulka, on GoogleMark was very knowledgeable and helped me select hearing aids and explained in detail everything I needed to know to use them and also care for them!
Barbara Hahnfeldt, on GoogleWonderful staff
Sara Corwin, on GoogleProfessional and thorough
Linda Utter, on GoogleThe people were very pleasant and professional.
Betsy Houser, on GoogleVery caring and positive about what my needs are. Gr eat front service. PRamussen
Patti Rasmussen, on GoogleThe provider I met with was EXTREMELY knowledgeable. I was delighted to learn the Starkey hearing aids I am getting will pair with my Samsung Android not just with Apple & has a finding misplaced ear piece feature AND many AMAZING AI features only available from Starkey.
Jay Rosengren, on GoogleHad echos in my head and other troubles and they were all settled nicely.
Bill Pearson, on Google
